![]() Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Mobile number verification, email address verification and mobile app are required to access all features. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. When on a mobile device, tap on * to view disclosures. * When on a desktop, hover over * to view important disclosures. Still need help? Contact Customer Support at (866) 795-7597 for additional assistance. Once you close your account, you can view your account statements and transaction history at, but you will no longer be able to access your account using the Green Dot app. This will automatically close your account. You won't have access to your funds after a check has been issued. The check will be sent to your address on file within 14 days of closing your account. Verify the mailing address is up to date and select close account and get refund check. $2.50 - $5.00 retail service fee applies and will be deducted from the cash balance. You will be asked to show your valid government-issued photo ID and provide the amount you are picking up. Tell the associate you want to pick up cash and show them the barcode generated on your phone. Visit any Walmart store and go to the Money Center or Customer Service Center. Use a barcode generated on your phone to pick up cash at Walmart. Get cash now if your balance is at least $22.50 If there is money in your account, use your card to make purchases in stores and online or withdraw money from ATMs nationwide to spend down your balance to $0.This will automatically close your account when your balance reaches zero. ![]() Or log in to your Green Dot app and select Settings, Manage Card, Close your Account and choose from the following options. Log in to your account at and select Security, Close your Account.
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